Privacy Policy
This Privacy Policy explains how e-SDRA Digital Wallet (the “Platform”, “we”, or “us”) collects, uses, shares, and protects the personal information that you provide when you access or use our Website, mobile applications, and any related services (collectively, the “Services”).
e-SDRA Digital Wallet provides a secure digital payment platform that enables Users to make transactions, store and manage funds, and carry out various financial activities through authorized Merchants and Service Providers. This Privacy Policy applies to our Website, our mobile applications, and any other channels through which we may collect your personal information in connection with providing our Services. References in this Policy to the “Platform,” “we,” or “us” include our Website, mobile applications, and any tools or features we make available to you.
Please read this Privacy Policy carefully to understand how we handle your personal information. By accessing or using the Platform and our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Policy.
How the Information is collected
When you use the e-SDRA Digital Wallet, we collect information in several ways to help us provide you with secure and efficient services.
Information Provided by You
You may be required to provide us with personal information such as your name, contact number, mailing address, email address, and other identifying details when you create an account, complete transactions, or communicate with us. Depending on the features you use, our App may also request permission to access your location data to enable certain services, such as fraud detection or location-based offers.
Information Collected Automatically
Like many websites and mobile applications, we may automatically collect certain technical information that your web browser or mobile device routinely shares. This may include:
- Browser type and version
- Browser language
- Software and hardware characteristics of your device
- IP (Internet Protocol) address and the approximate geographic location associated with that address
- Date and time of your visit or use of the Platform
- The web page or resource from which you arrived
- Pages you access on our Platform and the time spent on those pages
This automatically collected information is generally collected on an aggregate basis and does not directly identify you. It helps us understand how our Platform is being used, improve our services, maintain security, and enhance your user experience.
Personal Information that you provide
To use the services offered through the e-SDRA Digital Wallet (“e-SDRA,” “we,” or “us”), you must create an account on our Website or mobile application (the “Platform”). To establish and maintain your account, we will ask you to provide personally identifiable information that can be used to contact or identify you. This may include your name, phone number, email address, and other relevant details.
We may also collect additional demographic information about you, such as your residential or mailing address, postal code, date of birth, or national identification number, where required by applicable laws or to provide you with certain features of our Services (e.g., compliance with Know Your Customer (KYC) requirements).
Other than the basic information required to establish and verify your account, it is up to you to decide how much additional information you wish to include as part of your profile. We encourage you to think carefully about the information you share on the Platform and to safeguard your identity and any sensitive information.
You may review, update, or edit your personal profile and account information at any time through your account settings. We are committed to protecting your personal information and will handle it in accordance with our Privacy Policy, which you should read carefully to understand how your data is collected, used, and protected.
Payment Information
To make payments using the e-SDRA Digital Wallet, you may be required to provide certain payment-related information. This may include your bank account details, mobile financial service (MFS) account information, debit card, credit card, or other payment instrument details.
Your payment information is collected and processed securely in accordance with applicable laws and industry standards. e-SDRA does not store your full payment card or bank account details on its servers, except as required to comply with legal and regulatory obligations or to enable secure recurring transactions where you have expressly authorized this.
By providing your payment information, you authorize e-SDRA to process your transactions and share necessary information with trusted third-party payment processors or financial institutions to complete the transaction.
Your payment information will be handled in accordance with our Privacy Policy and any applicable terms governing your payment method.
Advertising Cookies
We may use third-party service providers, such as Google or other advertising partners, to display advertisements about e-SDRA Digital Wallet across the internet. These third parties may use cookies, pixels, or similar tracking technologies to help deliver ads that are more relevant to your interests — for example, based on your recent visits to our Website, App, or other websites.
These cookies may also be used to limit the number of times you see a particular advertisement and to help us measure the effectiveness of our advertising campaigns.
You can manage your cookie preferences through your browser settings, and you may opt out of certain interest-based advertising by visiting the relevant third-party opt-out pages (such as Google Ads Settings). Please note that if you disable advertising cookies, you may still see ads, but they may be less relevant to you.
For more information on how we use cookies and similar technologies, please refer to our Cookie Policy (if applicable) and our Privacy Policy.
Google Analytics
We may use Google Analytics or similar analytics services to collect statistical information about how visitors interact with the e-SDRA Digital Wallet Website and App. This helps us understand usage patterns, improve our services, and enhance your overall experience.
This information is collected and processed on an anonymous and aggregate basis. We do not attempt to associate this anonymous analytical data with your personally identifiable information.
If you would like to learn more about how Google Analytics collects and processes data, you can visit www.google.com/policies/privacy/partners/. You can also choose to opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
For more details on how we use analytics tools and your choices, please refer to our Privacy Policy and Cookie Policy (if applicable).
